Shiji’s mission is to provide the hospitality industry with a complete and modern technology stack that is secure, scalable and ready for the future.
Your privacy is important to us and we, in Shiji Group believe that privacy is good for business. We are therefore committed to protecting your Personal data, collected both through our Website and for a range of business purposes in connection to provision of our Services.
This Policy describes how we collect, use, share and protect Personal data and information in connection with the Websites, browser applications.
Who is responsible for Data Processing and how can I contact them?
Shiji HK Limited is a parent company for all international Shiji Group companies (outside of China).
Corporate information details: Company name: Shiji (Hong Kong) Limited, Company Registration Number: 1176575, Address: Room 1802, Great Eagle Centre, 23 Harbour Road, Wan Chai, Hong Kong.
How can I contact a Data Protection Officer?
Shiji has designated a Data Protection Officer (DPO). The DPO name and contact information are as follows:
Shiji Poland sp. z o.o.
Shiji EU Data Protection Officer
40-101 Katowice, Poland
Data we collect through this Website
Information You Provide to Us
When you use this Website, we collect information you provide directly to us. For example, we can’t help you answer your query you might have to us when sending us a message via our online Contact form, without information including your name, e-mail address or any other information you choose to provide in the message content. You are also able to send e-mail through the Website and your message will contain your e-mail address, as well as any additional information you may wish to include in the message.
We do not intend to collect sensitive data (for example this includes but it is not limited to information on ethnic origin, sexual orientation, etc) through this Website unless we are legally required to do so. Please note that if you choose to provide sensitive data to us for any reason (for example via the online Contact form or via e-mail) such data will be deleted by us, unless you explicitly consent to share sensitive data and all other requirements are satisfied (including the purpose of the data processing). When in doubt, please contact our Data Protection Officer on the email address given on this Website.
Information We Collect Automatically
Cookies are used on some pages of our Website. Even if you do not contact us via our online Contact form or e-mail, we automatically collect certain information about your use of the Website.
Cookies we commonly use Read moreShow less
Third party cookies Read moreShow less
Different types of cookies that we collect
A cookie that we collect can be classified by its lifespan and the domain to which it belongs. By lifespan, a cookie is either a:
• session cookie which is erased when the user closes the browser or
• persistent cookie which remains on the user's computer/device for a pre-defined period of time.
As for the domain to which it belongs, there are either:
• first-party cookies are cookies set by Shiji Group;
• third-party cookies are cookies that another party places on your device thorough our Services. Third-party cookies may also be placed on your device by our business partners so that they can use them to advertise products and services to you elsewhere on the Internet.
Third-Party Session Cookies and Domains’ Read MoreShow less
Cookie OPT-OUT (Deleting Cookies):
Data Analytics and Targeting
We may also work with third parties to serve ads to you as part of a customized campaign on other websites. These third parties may also collect personal information about your online activities over time and across different websites when you use our website to help predict your preferences and to display (and to enable other third parties to display) ads to be more likely to be of interest to you. These services track information about Users including IP address, browser type, referring and visited pages as well as time spent on actual pages. We note however, that the IP address transmitted from your browser, as part of Google Analytics will not be merged with other data from Google. To learn more how Google may use information collected through our Website, click here.
Google Analytics OPT-OUT:
For more information on how to opt out of data collection through Google Analytics you may want to visit the Google Analytics Opt-out Browser Add-on, click here.
How We Use Your Information
How do we use your Personal data will depend on how you use our Website and the choice you make in your settings. For example, we use the data that we have obtained for a number of purposes, including:
- To improve the Websites to personalize our visitor’s experience on the Websites;
- To respond to Contact form requests or e-mails;
- To provide you with information that we believe may be useful to you, such as information about products or services we offer;
- To comply with applicable laws, regulations, or legal process as well as industry standards and our company policies;
- To prevent fraud or other misuse, including by protecting our rights and the rights of affiliates or related third parties; or
- To monitor and analyze trends, usage, and activities of visitors to the Sites.
How We Share Your Information
We work closely with companies within the Shiji Group companies and share your Personal data for our internal business administration and purposes. We may also share this information within Shiji Group companies for our affiliates to analyze and monitor usage and trends to improve our Websites.
It is really important to us that your information is safe, whether it is information you provide to us or whether it is the information we collect it automatically. We use a secure, encrypted connection (using a TLS protocol) on all our Websites where Personal data is transmitted. We have also installed technical and organizational measures in order to safeguard our Website against loss, theft, misuse, destruction, access, changes or the distribution of your data by unauthorized parties. Although we use reasonable efforts to help protect your information, transmission via the Internet is not completely secure, and we cannot guarantee the confidentiality of information transmitted to us over the Internet.
The Personal data that you submit to us will only be retained as long as required for the purpose for which it was collected or as required to do so by law. For example, if you choose to contact us via online Contact form providing your Personal data within, we may be required to store your Personal data to the extent necessary to comply with our legal obligations. That is, if we are required to retain your Personal data to comply with applicable laws, resolve disputes, and enforce our legal agreements and policies.
Protection, Processing and Use of Personal data when contracting with us
In addition to the secure collection and usage of data through our Website, we note that appropriate privacy rules would apply in connection to the provision of our Service and subject to applicable data protection laws.
Your Personal data will be processed in accordance with applicable data protection laws (including GDPR in the EU) and in line with Shiji Privacy Notice (in the EU: Privacy Notice in accordance with Art. 13-14 GDPR) accessible to you upon the commencement of Personal data processing by us, for example when entering into Service contract with us or at your domicile through a Shiji Group owner or operated website:
GDPR rights/visitors from the European Union Read MoreShow less
Information regarding your Data Protection Rights under General Data Protection Regulation
For the purpose of this Policy Shiji HK Limited is a Data Controller of your Personal data.
If you are from the European Economic Area (EEA), our legal basis for collecting and using your Personal data depends on the information we collect and specific context. In particular, we process your Personal data because:
- We need to address the query you sent to us via the online Contact form;
- We need to respond to e-mail you have sent to us;
- To comply with the law.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the personal information we have on you
- The right of rectification
- The right to object
- The right of restriction
- The right to data portability
- The right to withdraw consent
Please note that we may ask you to identify yourself via the applicable authentication mechanism before responding and acting upon such request. We kindly remind that you also have a right to complain to a Data Protection Authority, for more information please contact your local Data Protection Authority. For more information click here.
California Privacy Rights
This section provides additional details about the personal data we collect about California consumers and the rights afforded to them under the California Consumer Privacy Act (“CCPA”).
For more information about the personal information (as such the term is defined in the CCPA) that we have collected over the last 12 months, please see the Data we collect through this Website section above. We collect this information for the business and commercial purposes described in the How We Use Your Information section above. We share this information within Shiji Group described in the How We Share Your Information section above. Please note that Shiji use third-party cookies for our advertising purposes as described in Third party cookies section above. Shiji does not sell (as such term is defined in the CCPA) the personal information we collect.
Whereas with certain limitations, the CCPA provides California consumers the right to request to know more details about the personal information that is being collected (including how we use and disclose this information), to delete their personal information, to opt out of any “sales” that may be occurring, and not to be discriminated against for exercising these rights.
Please note that we may ask you to validate your California residency before responding and acting upon such request. California consumers may make a request pursuant to their rights under the CCPA by contacting us at email@example.com
If you have any questions or concerns about the Shiji personal data policies or practices, please contact us at firstname.lastname@example.org
The contact information of the DPO can be found under “How can I contact a Data Protection Officer?”